Board of Health in Hospitality Testimonial

Background and History

Just about everyone who sets foot on the sandy shore of this “Oasis on the Cape” says there's something magical about it. Drawn by beautiful beaches, welcoming restaurants and charming boutiques and shops, visitors know there's something for everyone in this small, coastal town.

While there are events, celebrations and unforgettable experiences happening year-round here, the summer months bring in the biggest crowds. From Memorial Day through Labor Day, the population swells from 3,000 to 60,000 people, overloading hotels, resorts, and especially restaurants.

Local restaurants needed a better way to manage their grease waste during these peak tourist months. With the population growing to 20x its normal size in just a few months, many establishments needed a more reliable way to ensure their interceptors weren't backing up. Furthermore, a regulatory variance only allowed for two pumps a year due to the seasonality of this tourist town.

The SmartPro Solution

With the help of SmartPro, facility managers and regulators were able to optimize pump frequencies during peak travel season, ensuring restaurants and other businesses were able to properly dispose of their grease waste during the busiest months of the year. Innovative ultrasonic monitoring gave maintenance staff 24/7, real-time insight to the interceptor's performance, preventing back-ups and overflows inside restaurants and throughout the city.

When it came to overflow prevention for the citywide vacuum drain system, SmartPro provided true-level analytics and data for total peace-of-mind compliance. A digital dashboard, combined with email, text and cloud notifications, signaled when it was time to pump or when the liquid level was too high. This helped facility managers better track the performance of the interceptors, allowing restaurants and businesses to operate at peak performance not only in the summer months, but throughout the year.